What you need to know

[ 0 ] November 18, 2012

We do not book or reserve beds in advance. If you need a bed, you are advised to come to Jimmy’s as soon as you can. Once you have a space, it is ‘yours’: there is no need to queue up every day. Our beds are in single rooms, each with their own bathroom.

We’ll take your name and a few details and let you know as soon as possible if we have a room available. Once you have a space, it is ‘yours’: there is no need to queue up every day. Our beds are in single rooms, each with their own bathroom.

We do not allow illegal drugs, alcohol or dangerous weapons inside Jimmy’s, so once you know you have a room, check your pockets and possessions for items you may wish to dispose of yourself, hand into the office for safe-keeping or ask staff to dispose of.  Staff will further advise you about restricted and banned items.

When you stay with us, you will be asked to complete a Housing Benefit form, with the assistance of a member of staff. You must provide proof of your benefit (a letter from the DWP, for example) that gives Jimmy’s as your address, shows the type of benefit you are receiving, and the period of entitlement.

We will also ask you for information about your health (physical and mental), medication and any substance or alcohol problems. This information is of course confidential and will only be used to support you and help you to find more long-term accommodation. Rest assured that all information discussed with staff on your arrival remains confidential within the team, except with your express prior permission.

Once we have explained your rights and responsibilities at Jimmy’s, and asked you to sign a licence agreement with us, we will give you a brief a tour of the premises, and show you to your room.

Your length of stay is dependent on the ‘Local Connections’ policy operated by Cambridge City Council. (click here for further details), and it is expected that you will work with Jimmy’s and other relevant agencies to secure more suitable, long-term accommodation.

We aim to resettle our guests within 28 days of arrival. Your stay may be extended if, for example, you can show that you are engaging with relevant agencies. Jimmy’s will work with you to ensure that you are put in contact with appropriate outreach, accommodation, health or statutory organisations to ensure that your stay at Jimmy’s is not put at risk and that you have the best possible opportunity of moving on to more secure accommodation.

Services in Cambridge give priority to homeless people who have a local connection to the city (click here for details). People seeking accommodation with homeless services in Cambridge, who have no local connection to the city, will be expected to engage with the reconnections process (click here for details) and return to an area of the country where they have a local connection or to an area where appropriate accommodation and support can be found.

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